Privacy Policy

At 88bd, we are committed to protecting and respecting your privacy. This Privacy Policy sets out how 88bd collects, processes, stores, and protects information about you when you use our online gaming platform, including our cricket betting, live casino, slots, and crash game services available to players across Bangladesh.

By accessing or using 88bd's website and services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all users of 88bd, including registered members, visitors, and players from Dhaka, Chittagong, Sylhet, Khulna, and all other parts of Bangladesh.

1. Information We Collect

When you register for an account, place bets, make deposits or withdrawals, or contact our support team, 88bd may collect the following categories of personal information:

• Identity information: full name, date of birth, and national ID or passport details required for account verification and age confirmation (players must be 21 years or older).
• Contact information: email address, mobile phone number (including bKash or Nagad registered numbers), and residential address in Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, payment method details (such as bKash wallet numbers or Rocket account references), and account balance records.
• Technical information: IP address, device type, browser version, operating system, session duration, pages visited, and referral source. This data is collected automatically when you use the platform.
• Communication records: any messages, emails, or chat transcripts exchanged with our customer support team, including your enquiries and our responses.

We collect only the minimum information necessary to deliver our services securely and responsibly. We do not collect sensitive data such as religious beliefs, political opinions, or biometric information.

2. How We Use Your Information

88bd uses the personal information we collect for the following specific purposes, all of which are necessary for the proper functioning of our platform and the delivery of a safe, fair gaming experience:

• Account creation, identity verification, and age confirmation to comply with our 21+ policy.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported Bangladesh payment methods.
• Providing customer support, responding to queries, and resolving disputes or complaints raised by players.
• Improving platform performance, game availability, and the overall user experience based on aggregated usage analytics.
• Sending important account notifications, security alerts, transaction confirmations, and — where you have opted in — promotional offers and bonus information.
• Detecting and preventing fraudulent activity, money laundering, and unauthorised account access to maintain platform integrity.

3. Sharing of Your Information

88bd does not sell or rent your personal data to any third party for marketing purposes. We may share your information only in the following limited circumstances:

• Service providers and technology partners who assist in operating the platform (such as payment processors, KYC verification services, and game studios like Pragmatic Play and Evolution Gaming) — these parties are contractually bound to keep your data confidential and to use it only for the services they provide to 88bd.
• Legal and regulatory requirements: if required by applicable law, court order, or legitimate governmental or regulatory authority request, 88bd may disclose your information to the extent necessary to comply.
• Business transfers: in the event of a merger, acquisition, or sale of business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

In all cases where data is shared with third parties, 88bd requires those parties to implement appropriate technical and organisational security measures. We remain responsible for ensuring your data is handled with care and in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

88bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognise returning users, remember your preferences (such as language and display settings), keep your session active while you are logged in, and analyse aggregate traffic patterns to improve the site.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 88bd platform — for example, you may need to log in again each visit, or some game preferences may not be saved. We do not use cookies to identify you personally beyond the purposes described in this policy.

5. Payment Data and Financial Security

All financial transactions on 88bd — including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard — are processed through secure, encrypted payment channels. 88bd does not directly store your full mobile banking credentials, card numbers, or transaction PINs on our servers. Payment processing is handled by trusted third-party payment service providers who maintain their own rigorous security standards.

We strongly recommend that you never share your 88bd account password, bKash or Nagad PIN, or any OTP with any person, including anyone claiming to represent 88bd support. Our support team will never ask you for your full password or PIN. If you suspect any unauthorised activity on your account, please contact us immediately at [email protected].

6. Data Retention

88bd retains your personal data for as long as your account remains active or as long as is reasonably necessary to provide you with our services. Where you close your account, we may retain certain records for a period thereafter for legitimate business reasons, including to comply with our anti-fraud obligations, resolve any outstanding disputes, enforce our Terms and Conditions, and maintain proper accounting records.

When personal data is no longer required, 88bd will securely delete or anonymise it in accordance with applicable data protection principles. You may request early deletion of your data by contacting our support team, subject to any overriding legal retention obligations.

7. Your Rights and Choices

As a user of 88bd, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this policy.

• Right of access: you may request a copy of the personal data 88bd holds about you at any time.
• Right of rectification: if any information we hold about you is inaccurate or incomplete, you may ask us to correct or update it.
• Right of erasure: in certain circumstances, you may request that we delete your personal data. Note that we may be required to retain certain information for legal or anti-fraud purposes.
• Right to withdraw consent: where processing is based on your consent (for example, receiving marketing messages), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to restrict processing: you may ask us to pause the processing of your data in certain scenarios, such as while a dispute is being investigated.

We aim to respond to all data rights requests within a reasonable timeframe. Where a request is complex or involves a large volume of data, we will notify you of any delay and the expected resolution date.

8. Third-Party Links

The 88bd platform may occasionally reference third-party services, game studios, or payment providers by name. This Privacy Policy applies solely to information collected and processed by 88bd. We are not responsible for the privacy practices of any third-party organisations, including game providers such as Pragmatic Play, Spribe, or Ezugi, or payment processors. We encourage you to review the privacy policies of any third-party services you use independently.

9. Children's Privacy

88bd's services are strictly intended for adults aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user under the age of 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe a minor has accessed or registered on our platform, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

88bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page. We may also, where reasonably practicable, notify registered users of significant changes via email or an in-platform notification.

Your continued use of 88bd's platform following any updates to this policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so that you remain informed of how your data is being protected.